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Ask your customers anything.

Ask a question in plain words. Euler writes the answer from your own customer feedback as you watch, and cites the signals behind it so you can check any claim.

creator-platform · Chat
What are the top reasons our best creators are churning?
Three patterns dominate. Payout delays are the leading driver: settlement now takes 5–7 days#1#2. Second, a stale feed ranking is cutting reach for established creators#3. Third, the missing analytics export blocks creators who manage their own brand deals#4.
Q2 Creator panel: monetization

BeautyByMaya · Interview · Oct 1

“I waited a week for my payout. That's never happened on other platforms.”

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Yes, add the payout SLA to the roadmap.
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Added 1 to the roadmap

Creator Payout SLA & Transparency

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From question to cited answer.

  1. 1

    You ask

    The way you'd ask a colleague: what's driving churn this month, or what enterprise accounts keep asking for.

  2. 2

    It searches your signals

    A meaning search and a keyword search run together over the project's feedback, then a reranker picks the passages that fit best.

  3. 3

    It answers, with citations

    The answer streams in as it's written. Citations that don't point at a passage it actually retrieved are dropped before you see them.

  4. 4

    You take it further

    Ask it to put what you found on the roadmap. It lists the items and asks before adding any.

Citations you can open

Hover a citation to see the signal it points to: the title, the customer, the source and the date, and what the answer says it shows. One click opens the signal itself.

  • Interviews, tickets, Slack threads and issues in one search
  • Answers come only from the project you're in
  • Each citation is checked against what was retrieved

Payout delays are the leading driver: settlement now takes 5–7 days#1#2.

Q2 Creator panel: monetization

BeautyByMaya, Interview, Oct 1

“I waited a week for my payout. That's never happened on other platforms.”

Open the source signal

Ask it in Slack, too

Mention @euler in a thread or send it a DM. It answers in place, lists its sources, and can offer a next step for you to approve.

  • Suggested actions wait for Approve, Edit, Reject or Defer
  • Capture a useful thread as a new signal
  • File a bug ticket or push a spec to Linear from the thread

# creator-tools

PL

Priya

@euler what are creators saying about the new payout schedule?

Euler APP

Mostly timing, not speed: creators can't tell when a payout will land, and Partner creators raise it most.

Sources

  • • BeautyByMaya: Q2 Creator panel, monetization
  • • support ticket: Payout still pending after 6 days
  • • slack message: Partner thread on payout dates

Suggested action: File a bug ticket for payouts stuck on “pending”

ApproveEditRejectDefer

The details.

Hybrid search
Meaning and keyword search are combined, and the best fifteen passages after reranking are what the answer is written from.
Streamed
Answers appear as they're written. Citation chips attach when the answer finishes.
Scoped to a project
Chat reads the current project's signals and nothing else, so every answer traces back to a customer.
Two actions, on request
Besides answering, Chat can add up to five items to the roadmap and draft a market-sizing estimate from your own data.
Never training data
Your signals go to our AI providers only to write the answer. They're never used to train models.
Also from your AI tools
Claude, Cursor and other MCP clients can run the same signal search with a workspace token.

Where it stops.

Chat is only as good as the feedback behind it, so it says when there isn't enough.

  • Your customers, not the internet

    If your signals don't cover a question, Chat says what's missing instead of filling the gap with a guess.

  • No invented numbers

    A market-sizing estimate is built from figures in your data, or it tells you what's missing.

  • No silent changes

    Chat can't edit a PRD, and it doesn't add roadmap items until you've said yes.

Questions, answered.

Every processed signal in the project: uploads, synced Linear, Jira, GitHub and Notion items, Slack messages and Granola notes.

Each one is checked against the passages Chat retrieved for that question, and anything else is dropped. Hover a citation to see the source, and click to open it.

Yes. Once Slack is connected, anyone in the workspace can mention @euler in a thread or send it a DM.

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